🔒 Privacy & Security

Privacy Policy

At ASTZO , your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

Data Protection

Your data is secure with us

Secure Storage

Industry-standard encryption

Transparency

Clear data usage policies

Your Rights

Full control over your data

1. Information We Collect

We collect personal and technical information when you interact with our site or services. This includes:

a. Personal Information:

  • Name, email address, phone number
  • Business or project details
  • Billing or payment information (via third-party processors)
  • Any other data submitted via contact forms or communication

b. Technical Data:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and session duration
  • Referral URLs
2. How We Use Your Information

We use the information we collect to:

  • Provide and deliver our services
  • Respond to your inquiries or requests
  • Send updates, invoices, or project details
  • Improve our website, content, and user experience
  • Comply with legal obligations

Note: We do not sell, rent, or share your personal data with third parties for their direct marketing purposes.

3. Cookies & Tracking Technologies

Our website may use cookies, pixels, and tracking scripts to enhance your browsing experience. Cookies may:

  • Remember preferences (e.g., language, login state)
  • Track usage analytics (via services like Google Analytics)
  • Help us analyze performance and troubleshoot

Note: You can control or disable cookies in your browser settings.

4. Third-Party Services

We may use third-party providers for:

  • Hosting and domain services
  • Analytics (e.g., Google Analytics)
  • Communication (e.g., Gmail, WhatsApp, Calendly)
  • Payment processing (e.g., bKash, Nagad, bank transfers)

Note: These services have their own privacy policies, and we encourage you to review them.

5. Data Sharing & Disclosure

We only share your information in the following cases:

  • With trusted partners under NDA to complete your project
  • When required by law or government authorities
  • In the event of a business transfer or merger (with notice)

Note: We do not share client project data publicly without consent.

6. Data Storage & Security

We implement reasonable technical and administrative safeguards to protect your data against loss, misuse, or unauthorized access.

Note: However, no online system is completely secure. You are responsible for maintaining the confidentiality of any login credentials used to access services.

7. Data Retention

We retain personal and project-related data for as long as necessary to:

  • Complete active projects
  • Maintain service records
  • Fulfill legal obligations

Note: You may request data deletion at any time unless we are legally required to retain it.

8. Your Rights

You have the right to:

  • Request access to your data
  • Request correction or deletion of inaccurate data
  • Withdraw consent to processing (where applicable)
  • File a complaint with your local data protection authority

Note: To make a request, email us at [email protected].

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services implies your agreement to the updated policy.

Last updated: January 1, 2024 | This privacy policy is effective immediately and supersedes all previous versions.